Covid-19 – Information, support and guidance.

Obviously, we are in the middle of a pandemic crisis. It is easy, therefore, to assume everyone knows all they need to know about the disease, its causes and what personal steps you need to take, but we’ve tried to gather some other interesting and useful material.

Local help and support services

Liverpool Council Main Covid page

Liverpool Good Neighbour scheme – You can request help by calling 0151 233 3066. Lines are open from 8am to 6pm, seven days a week. Or visit the website

Liverpool Covid-19 Mutual Aid group – on Facebook (there may be other more local groups)

Sefton Council main page has lots of links
Or call the council on 0345 140 0845

South Sefton Covid Mutual Aid– on Facebook

Wirral Council has launched a new telephone helpline for residents and businesses during the ongoing COVID-19 situation.
The helpline will provide a ‘front door’ to advice and support from the Council and its partner organisations, including:
•           Residents who need support with their day-to-day needs
•           Residents or organisations wishing to volunteer
•           Signposting for national health advice
•           Support for local businesses and organisations
•           Advice about education arrangements
The helpline will operate from Monday to Friday, between 9.00am – 5.00pm and is available at 0151 666 5050.

Feeding Birkenhead  It’s vital that everyone has access to enough food over the coming weeks and months. We are fortunate that the Feeding Birkenhead network is well established and includes a wide range of groups. Please click on the link to see the latest advice from the partner organisations across the network:

Wirral Social Media Support There are some very useful and effective local groups operating on Facebook as follows:
Wirral Covid-19 Mutual Aid Support Group – on Facebook
Wirral Support during Coronavirus:- on Facebook

National services

Unemployment and other benefits contact page

Self-employed contact page

Small businesses contact page

NHS volunteers contact page (recruitment is on hold at the moment)

Fuel and services top-up loans are available – Citizens Advice webpage

Debt advice. If you need help, we found this advice …….. When you call your creditors, mortgage lenders, utilities, etc. asking for help due to loss of income, if you just say you’ve lost work, income, jobs, show cancellations, whatever, they can’t help you. Once you say “I have no income due to the Coronavirus”, that’s the keyword they need to hear to be able to enact their new policies, defer payments, halt late fees, etc.

And, apparently, they can’t coach you to say it. You have to do it yourself (we haven’t verified it ourselves, but sounds plausible).

Getting Covid-19 support if you are an extremely vulnerable person – .GOV website

Huge online list of 4,200 local Covid-19 support groups – visit this webpage

Coronavirus Tech Handbook – has a huge amount of information –visit their website

MIND advice for Covid-19 mental health support – MIND website

All housing possession orders are now suspended – online article with solicitors advice

Mutual Credit for economic resilience – Covid-19 Mutual Aid Groups could look at this   – Low Impact article

The Social Change Agency are providing an online platform to help community groups and collectives who have formed in response to the Covid-19 pandemic, easily receive donations and pay expenses via opencollective.com

Stay safe, and look after each other x